Contact

The simplest way to reach us is email: [email protected].

The site is run by the team behind ChessHelper (chesshelper.ai). Questions about a ChessHelper account or subscription are best sent through chesshelper.ai, where the support team can see your account.

What to write to us about

These are the messages we can act on fastest.

• Errors in a guide: a wrong move, line, FEN or evaluation. Include the page address and the position.
• Outdated tool details: a price or feature that has changed. A link to the official page helps.
• Calculator problems: the browser and device you used, and the FEN of the position if possible.
• Suggestions: a tool we should look at or a guide you would find useful.

Reply time

We usually reply within a few business days. Corrections to published pages are made as soon as we have checked them.

What we do not do

We cannot help with account bans or fair-play reports on other chess sites; those go to the site concerned.